Frequently Asked Questions

A business intelligence (BI) system is a technological tool that enables organisations to collect, analyse and present business data in a visual and interactive way, in order to make data-driven decisions.

Power BI is a business intelligence platform by Microsoft, part of the Office environment, that lets you connect to a wide range of data sources, organise and analyse them, and present them in a visual, interactive interface. Data is stored in the cloud with maximum security and without the need for expensive infrastructure, making it an accessible and cost-effective solution for businesses of any size.

Power BI suits any business or organisation that wants to maximise its capabilities with an advanced business tool — from small businesses to large enterprises, across every industry. It provides a broad, accurate picture of the business without the need for additional external software.

An AI agent is an artificial-intelligence system that can understand a goal, plan steps and carry out tasks independently — not just answer a single question. Unlike a simple chatbot, an agent connects to your organisation's systems, retrieves relevant information and performs actions until the task is complete — for example answering business questions in natural language, sending collection reminders or detecting anomalies in your data.

Classic automation performs fixed, predefined actions, while an AI agent adds a layer of understanding and judgement — it can handle cases that were not defined in advance, understand natural language and make data-driven decisions. Combining the two saves organisations hours of manual work every day.

We develop and implement end-to-end AI solutions: building smart AI agents connected to your organisation's systems, implementing AI systems across the organisation, models for churn prediction and anomaly detection, and Conversational BI — asking questions about your data in natural language and getting instant answers.

Unlike static Excel files, a BI system provides a smart working tool that updates automatically in real time, with a secure environment, access from anywhere, detailed interactive reports and advanced analytics that Excel cannot offer. The result: less manual work, fewer errors and an always up-to-date picture.

Yes. By viewing accurate, real-time data about the state of your business, you can spot opportunities, cut costs, streamline processes and make data-driven decisions — all of which translate directly into improved performance and profitability over time.

Implementation time depends on the scope of the project. A basic project can take 4–6 weeks, while a complex project with a data warehouse can take 3–6 months.

Working with an external company significantly reduces business risk and costs. Small and mid-sized businesses usually cannot maintain a dedicated in-house BI department, and choosing a team of experts gives you access to broad knowledge and experience without bearing the cost of a permanent staff.

Not at all. We work with businesses of every size. With a boutique firm you actually enjoy a personal touch, fast response, a dedicated account manager and direct owner involvement — advantages that are hard to find at large companies.

We specialise in the Microsoft Power BI platform, but we work with a range of complementary technologies — AI agent development, Power Automate, Microsoft Fabric, Databricks and data warehouses (DWH) — to create a comprehensive solution.

Yes, we offer ongoing support after implementation, including maintenance, upgrades and additional training as needed.

The cost depends on the scope of the project, the number of data sources, the complexity of the dashboards and the unique needs of the organisation. Contact us for a tailored quote.

Yes. We offer monthly billing and convenient, flexible payment terms, so that small and mid-sized businesses can benefit from the service too. The value a BI system creates — such as identifying at-risk customers in real time — pays back the investment quickly.